Sealed sets: We accept returns of new, sealed sets within 14 days of delivery, as long as the box is unopened and in the same condition it shipped in.
Final sale: Opened sets, minifigures, polybags and custom printed items are final sale unless they arrive damaged or not as described.
Damaged or not as described: If something arrives damaged or isn't what you ordered, contact us through our contact form within 7 days of delivery. We'll reply by email and ask for photos of the item and the packaging, and we'll make it right.
How to return: Contact us through our contact form before sending anything back so we can confirm the return and send instructions. The buyer pays return shipping unless the item arrived damaged or not as described.
Refunds: Refunds are issued to your original payment method within 5 business days after we receive and inspect the return.